By entering the event, participants agree to the below policy.

1.Refunds

All entries are non-refundable by default. The below outlines exceptions where partial refunds may be considered.

Refunds are applicable based on the timing of the cancellation request:

• More than 30 days before the event: 70% refund of the entry fee
• 14–30 days before the event: 50% refund of the entry fee
• Within 14 days of the event: No refunds, credits, or transfers will be permitted

All refunds exclude booking, processing, and administrative fees, as well as any costs already incurred (including but not limited to race numbers, merchandise, and event materials).

All refund requests must be submitted in writing to the event organiser. Refunds, where applicable, will be calculated based on recoverable costs at the time of cancellation.

Failure to attend the event (no-show) will not qualify for a refund, credit, or transfer.

Requests due to medical or exceptional circumstances may be considered at the organiser’s discretion and may require supporting documentation.

2.Entry Transfers

Entries may be transferred to another participant up to 7 days before the event.

All transfers must be completed via the official process. An administrative fee may apply.

After the 7-day cut-off, no transfers will be permitted.

3.Event Credits

Event credits may be issued at the organiser’s discretion.

Any credits issued will be valid for a specified period, may only be used for events organised by the organiser, and are non-transferable and not redeemable for cash.

4.Event Cancellation / Force Majeure

In the event of cancellation, postponement, or changes to the event (including but not limited to route or distance) due to circumstances beyond the organiser’s control (including weather, safety concerns, or force majeure):

• No refunds will be issued.
• The organiser may, at their discretion, offer a rollover, partial credit, or alternative solution.
• Participants acknowledge that such circumstances do not constitute grounds for a refund.